Equal Opportunity Representatives And Officers

Equal Opportunity Representatives and Officers

Description

Monitor and evaluate compliance with equal opportunity laws, guidelines, and policies to ensure that employment practices and contracting arrangements give equal opportunity without regard to race, religion, color, national origin, sex, age, or disability.

Tasks

Investigate employment practices or alleged violations of laws to document and correct discriminatory factors.
Interpret civil rights laws and equal opportunity regulations for individuals or employers.
Study equal opportunity complaints to clarify issues.
Meet with persons involved in equal opportunity complaints in order to verify case information, and to arbitrate and settle disputes.
Coordinate, monitor, or revise complaint procedures to ensure timely processing and review of complaints.
Prepare reports of selection, survey, or other statistics and recommendations for corrective action.
Conduct surveys and evaluate findings to determine if systematic discrimination exists.
Develop guidelines for non-discriminatory employment practices, and monitor their implementation and impact.
Review company contracts to determine actions required to meet governmental equal opportunity provisions.
Counsel newly hired members of minority or disadvantaged groups, informing them about details of civil rights laws.
Provide information, technical assistance, or training to supervisors, managers, or employees on topics such as employee supervision, hiring, grievance procedures, or staff development.
Verify that all job descriptions are submitted for review and approval and that descriptions meet regulatory standards.
Act as liaisons between minority placement agencies and employers or between job search committees and other equal opportunity administrators.
Consult with community representatives to develop technical assistance agreements in accordance with governmental regulations.
Meet with job search committees or coordinators to explain the role of the equal opportunity coordinator, to provide resources for advertising, or to explain expectations for future contacts.
Participate in the recruitment of employees through job fairs, career days, or advertising plans.

Knowledge

English Language: Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Customer and Personal Service: Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Clerical: Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
Law and Government: Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
Personnel and Human Resources: Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.

Skills

Reading Comprehension: Understanding written sentences and paragraphs in work related documents.
Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Speaking: Talking to others to convey information effectively.
Active Learning: Understanding the implications of new information for both current and future problem-solving and decision-making.
Writing: Communicating effectively in writing as appropriate for the needs of the audience.

Abilities

Oral Comprehension: The ability to listen to and understand information and ideas presented through spoken words and sentences.
Oral Expression: The ability to communicate information and ideas in speaking so others will understand.
Written Expression: The ability to communicate information and ideas in writing so others will understand.
Written Comprehension: The ability to read and understand information and ideas presented in writing.
Deductive Reasoning: The ability to apply general rules to specific problems to produce answers that make sense.
Problem Sensitivity: The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.

Work Activities

Resolving Conflicts and Negotiating with Others: Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
Getting Information: Observing, receiving, and otherwise obtaining information from all relevant sources.
Identifying Objects, Actions, and Events: Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
Communicating with Persons Outside Organization: Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
Organizing, Planning, and Prioritizing Work: Developing specific goals and plans to prioritize, organize, and accomplish your work.
Establishing and Maintaining Interpersonal Relationships: Developing constructive and cooperative working relationships with others, and maintaining them over time.
Evaluating Information to Determine Compliance with Standards: Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
Communicating with Supervisors, Peers, or Subordinates: Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
Making Decisions and Solving Problems: Analyzing information and evaluating results to choose the best solution and solve problems.
Processing Information: Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.

Work Context

Telephone: How often do you have telephone conversations in this job?
Indoors, Environmentally Controlled: How often does this job require working indoors in environmentally controlled conditions?
Letters and Memos: How often does the job require written letters and memos?
Frequency of Decision Making: How frequently is the worker required to make decisions that affect other people, the financial resources, and/or the image and reputation of the organization?
Contact With Others: How much does this job require the worker to be in contact with others (face-to-face, by telephone, or otherwise) in order to perform it?
Deal With External Customers: How important is it to work with external customers or the public in this job?
Face-to-Face Discussions: How often do you have to have face-to-face discussions with individuals or teams in this job?
Frequency of Conflict Situations: How often are there conflict situations the employee has to face in this job?
Deal With Unpleasant or Angry People: How frequently does the worker have to deal with unpleasant, angry, or discourteous individuals as part of the job requirements?
Importance of Being Exact or Accurate: How important is being very exact or highly accurate in performing this job?

Interests

Social: Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.
Enterprising: Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
Conventional: Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
Investigative: Investigative occupations frequently involve working with ideas, and require an extensive amount of thinking. These occupations can involve searching for facts and figuring out problems mentally.
Artistic: Artistic occupations frequently involve working with forms, designs and patterns. They often require self-expression and the work can be done without following a clear set of rules.
Realistic: Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.

Work Style

Integrity: Job requires being honest and ethical.
Self Control: Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
Cooperation: Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
Dependability: Job requires being reliable, responsible, and dependable, and fulfilling obligations.
Stress Tolerance: Job requires accepting criticism and dealing calmly and effectively with high stress situations.
Concern for Others: Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.
Attention to Detail: Job requires being careful about detail and thorough in completing work tasks.
Independence: Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
Adaptability/Flexibility: Job requires being open to change (positive or negative) and to considerable variety in the workplace.
Analytical Thinking: Job requires analyzing information and using logic to address work-related issues and problems.

Work Values

Relationships: Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
Achievement: Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.
Working Conditions: Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.
Independence: Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.
Support: Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.
Recognition: Occupations that satisfy this work value offer advancement, potential for leadership, and are often considered prestigious. Corresponding needs are Advancement, Authority, Recognition and Social Status.

Related Occupations

Insurance Adjusters, Examiners, and Investigators

Government Property Inspectors and Investigators

Appraisers, Real Estate

Judges, Magistrate Judges, and Magistrates

First-Line Supervisors of Office and Administrative Support Workers

Eligibility Interviewers, Government Programs

Lay Titles

Affirmative Action Officer

Civil Rights Representative

Complaint Investigations Officer

Compliance Analyst

Compliance Coordinator

Compliance Manager

Contract Compliance Officer

Equal Employment Opportunity Officer (EEO Officer)

Equal Employment Opportunity Representative (EEO Representative)

Equal Employment Opportunity Specialist (EEO Specialist)

Equal Opportunity Commission Investigator (EOC Investigator)

Equal Opportunity Counselor

Equal Opportunity Specialist

Federal Investigator

Field Representative

Human Rights Investigator

Investigator

National Wages and Employment Info

Median Wages (2008):: $29.82 hourly, $62,020 annual.

Employment (2008):: 227,500 employees